Some Super Service Over the Festive Period

11 Jan

A belated Happy New Year to you and sorry I have been neglecting you. But I’m delighted to report back on a couple of venues that must be commended for their super service. Just before the New Year whilst out locally I called into the recently refurbished Emlyn Arms Hotel. Wow, what a transformation from when I visited over five years ago, it’s now so stylish and comfortable. The transformation was certainly needed to this former Coaching Inn, but we are all aware that these don’t always work. However the Emlyn Arms was exceptional, and not just for its ambience, but for it’s the staff too. All the staff we met were not only polite and friendly, especially Dolores, but also very helpful and welcoming, nothing was too much trouble. So much so that instead of just having our regular mocha coffee, we had just enough time to have a bar snack  and although just a club sandwich and chips, it was delicious. It never ceases to amaze me how many establishments, at all levels, cannot even manage something as basic as a sandwich, but this hotel passed with flying colours. So if you are ever in that area, do make a point of calling in or maybe book yourself in for a few days rest. There’s a gym, sauna and spa pool too!

With having visitors, we decided that on New Year’s Day we would go and support those hardy souls that decided such cold frosty weather was worthy of a swim! So we headed off to the Parrog at Newport, Pembrokeshire and applauded the brave or silly souls swimming, knowing that one of my favourites Morawelon would definitely be open, serving a warming cups of hot chocolate and coffee. Well not only did we get super service from Shaun and Sue, but wonderful drinks as well. The place was buzzing as locals and visitors took advantage of a special New Year’s Day breakfast menu – which I thought was one of staff Sue’s brilliant ideas. Tempted by the aroma of bacon and sausages, we were incredibly lucky that Shaun could find us a table at the end of service and we still had time for a walk as well. What a great way to spend the day and I congratulate Morawelon for cheering up what is often a difficult day. No wonder it is such a popular venue. Needless to say our breakfast was a triumph and the service we received could not be faulted. This year I shall remember not to push my luck again and remember to make my breakfast booking – and no, I shall not be swimming!!!


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  1. Ernie the Milkman

    January 18, 2011 at 9:46 am

    Wales is a nation dependant on tourism and this good service is wonderful but why do so many food outlets shut so early. Trying to find food from 5.00 – 7.00 pm you are limitied to fish and chip shops or the likes of Mc Donalds or Wetherspoons. Where are there good eating places open at this time around the Brecon Area

  2. Ernie The Milkman

    February 16, 2011 at 12:16 pm

    Following my comment last month it sounds as if I am desparaging Fish and Chip shops which generally I find not as good as could be. Well I have found an exception The Three Horseshoes in Llandovery. The fish and chips are wonderful, service is pleasant and efficient and to top it all the prices are not expensive