RSS
 

Posts Tagged ‘WAG’

Newcastle Emlyn Food Festival

17 Jun

Running now for the third year, this is the nearest festival to Ian and I and had to push ourselves to get there by early afternoon after a morning meeting. I have been constructively critical of this festival over the last couple of years, and one of my grumbles was lack of banners, but I was pleased to see that banners were out very early indeed, at least a month or more before the event. That was a great start. I’d like to see more banners out of course, the more visitors attending the better for everyone. I was also pleased that part of the town, around the Clock tower wasn’t closed this year, as those retailers didn’t take stands at the festival but kept their shops open instead. Great news that the organisers have knocked that one on the head as visitors into the town want to see all shops open, not sections of it closed. I spent so long chatting that I didn’t have time to walk through the town and see if shops have joined in the festival spirit, or if there was a competition for the best dressed festival window, but if not maybe those ideas that might work in the future.

More good news with last year’s previous two smaller marquees had been ditched in favour of one large one and this worked so much better. It created a much livelier atmosphere. I missed Alan from Welsh Brew tea and one of our good coffee guys because it is handy to have tea and coffee inside the marquee, especially for producers running stand on their own, regular drinks are vital for those of us that talk too much!  The organisers had also sited the marquee to where I think was a better drained part of the field, because yet again this festival was blighted by rain on and off, with the week leading up to the Saturday virtually wet and windy every day. That was rotten as the previous week had been warm and sunny, but as one canny producer said to me, “it worked out for the best for us traders as it was too cold for people to head for the beach and once the rain started, people headed into the marquee for shelter and shopped!” I have to say that it’s only the second festival I’ve done this year when I couldn’t find a sulky or a grumpy producer in the food marquee – yippee!!!!

Some bad news though which was poor feedback from the producers outside in individual tents with food-to-go. They suffered dreadfully with the weather and had a disappointing day. I appreciate it’s an additional expense, but a 3-sided tent with some tables and chairs inside would I think given them a better chance. Standing out in the rain whilst your burger or whatever is cooking, is unpleasant. Adults, if pushed will walk around munching a burger, but if there are families with children or elderly parents, it really doesn’t work at all. Ideally it would be wonderful if a local sponsor could be found to give this idea a try. I understand that there are not that many medium/large companies in the area, but maybe some arm twisting is needed here!!!!

I always recommend inviting school children to provide some entertainment at a festival and the Emlyn organisers did a great job of doing just that. They’d planned plenty of family entertainment, much of it involving local school children, which meant a captive audience of mums, dads, grannies, granddads, aunts and uncles, no wonder so many producers were smiling. Another area where the organisers scored well was not having too many stands selling the same or similar products. Often at a festival you’ll get four cheeses producers, six jam/chutney makers, five beer companies etc, which is alright if you’ve literally thousands and thousands of people coming in. But if the festival can’t attract high attendance figures, and many can’t, then the organisers must be constantly aware that the producers who have paid to be there, must sell to make their money and they can’t achieve that with a low visitor turnout and lots of competitors selling the same products. We had lots of our Best Of Welsh & Borders producers in attendance and I know I can rely on them for accurate feedback, so I’m pleased to report a good event, despite the weather not really working with them in the week leading up to the big day.

The cookery demo kitchen was in action when I arrived and I was just in time to see the tail end of the demo by chef Gareth Johns from The Wynnstay, Machynlleth. Gareth is one of my favourite chefs, ok he’s not strictly local to Emlyn, but he’s not that far away either! He’s a leading light in the industry, one of our top Welsh chefs who is passionate about the ethos of good, clean and fair food. So much so he’s now a leading light for Slow Food in Wales. I’m was so pleased to hear Gareth say he was using meat from Glam Lamb, a producer at the event, and when I chatted to him later and I mentioned this and he explained his action plan. He said that when he’s invited to cook at any food festival he arrives early to make sure he can walk around the stands and select produce to cook. So I’m back on my soap box again as this is something I’ve been suggesting, but often failing to persuade festivals to do. Maybe I need to take this up officially with wag food to make it another ‘must-do criteria. Other chefs please note, it can be done and it should be done. Actually doing that on the day shows clearly the talent and ability of a chef that can think off the top of his/her head, support producers and then cook tasty dishes in front of an audience. Well done guys!

Chef Ian Williams from the Emlyn Arms, Newcastle Emlyn has to be congratulated for recommending Gareth and local chef Ludo to cook alongside him doing the demos. Chatting to Ian later he said how impressed he’d been with the quality of the food stands at the festival and he agrees with what some top chefs are saying, use the best quality produce and then you don’t really have to do much with it. So it was a thumbs up for the cookery demo area too, especially with their chefs promoting some of the producers. At the end of the day promoting producers, which means our super Welsh food too, is what a food festival is all about, and if it isn’t, then in my view it shouldn’t be running and certainly not being funded.

This festival was funded by wag; they’d asked for £5k but sadly only received £2,955 for reasons best known to wag. I’d love to have been a fly on the wall when that funding meeting took place and I could have heard for myself just why some festivals got what they wanted and others didn’t. Wag and I often have different views on what constitutes a successful festival, but of course I think I’m right as I visit more festivals than their team ever does! Add to that my Best Of Welsh producers to give me their honest views and I do think I’m in touch with what’s happening out there. Thankfully Carmarthenshire County Council helped out along with a few sponsors and there was no gate charge, so that was a huge help to encourage both locals and visitors into the festival.

I didn’t get a press release about this event which is disappointing, especially as wag has that listed on their ‘must-do’ criteria list. If my local paper can do pre-event coverage I assume they’d been sent a press release, but I’m still waiting for mine……

I heard a few grumbles that there weren’t any craft stands. This was not the fault of the festival but a further wag dictat. Another one, I hasten to say I’m not totally in agreement with. My view is that the more things there are to see and do, the longer people will stay, the longer they’ll stay and the higher the chance there is that they will spend more money with our food producers. I’m guessing the reason wag have pooh-poohed craft stands is because wag are putting money in to support food not craft, but surely a compromise could have been found. Couldn’t some craft fair groups have been allowed to ‘hire’ some field space and sort out their own marquee and stands? Just a thought…

As this is one of our local festivals, we do hear feedback from ‘Joe Public’. One comment heard was that the meat did not look fresh! Meat producers please do not go up in arms, I know your meat couldn’t be any fresher, but wanted to pass this on as food for thought. ‘Joe Public’ is sadly a regular supermarket shopper, fooled into the supermarket technique of seductive lighting over meat counters so meat looks bright glossy red.  I feel sorry for ‘Joe Public’ because as an aside, I bought some beef from one of our Best Of Welsh producers at the festival. It had been hung and was  almost black. Ok, I know most people don’t want it this well hung and it is certainly not what the supermarket meat shoppers want, they’d have been horrified. But the taste was wonderful and there was no shrinkage in the oven. There’s obviously an tough education job to do and I’d like to think HCC will take that on board, but I very much doubt it. But this comment that we heard is relevant to all meat producers and independent retailers. There are no quick answers I am afraid, but give me my well hung meat any day; it was a super Sunday lunch!

I’m so relieved Newcastle Emlyn made a success of their festival despite the weather trying to work against them. They made huge improvements over the last two years and long may they continue to do so.

 
 

Port Talbot Food Festival

10 Jun

Ian and I  didn’t attend this festival, but this monring we’ve had some strong feedback through, sad to say it was not good. It took place at the Aberafan Shopping Centre on Friday and Saturday 7th & 8th June. I am so disappointed that I didn’t get a press release about this festival. I’ve no idea why not, maybe the organisers are still not aware Welsh Country magazine does a lot of food in every single issue!! However this festival was not funded by wag.

I found out indirectly that this festival was happening and very kindly sent it around our Best Of Welsh & Borders producers, but  with a statement that we were not recommending this event and had no idea if it was worth attending or not. Thanks goodness we sent it out with that caveat, as feedback to date has been so poor.

So bearing in mind I was not there to see for myself, I’ve been told that there were about thirty stalls, 6- or 7 selling booze, a couple doing ice-creams and then lots of stands pushing jams and preserves. There was also a cookery demonstration area, but a producer told me one cook was doing brioche….. I’m not sure what logic was working here, if any was, but was that a good recipe for this audience? Shouldn’t demos be targeted for each market? Was brioche using produce from the producers who the organiser’s had charged to be there? I really do think it is about time that if cookery demos, which are being pushed so hard by wag, that the producers attending are used, to their advantage. Plan ahead, use their produce, give them a decent plug, give them a copy of the recipe shown to take home. As a general comment, instead of paying top dollar for celebrity chefs, use local chefs or get some of the producers to do a demo. Many producers are so good at demos and of course so passionate about their produce which certainly comes through. Not to mention how much it generates interest in their stand and sales to, naturally.

Actually I was pleased I didn’t bother going, more so when I heard that parking was £1.00 an hour! How can that encourage people to meander around at their leisure when they have a £1 an hour charge ticking away in their head?

I’m so disappointed to hear that another food festival has not gone well. Obviously I can’t pinpoint any specific holes with not being there, but would I have attended if I’d received a press release? Well who knows………….

 
 

Food Hygiene Rating Regulations – Scores On The Doors

06 Jun

One of the many perks of joining the Best Of Welsh & Borders producers is that we try and keep producers updated with food news, views and of course gossip. So this week we emailed around to all BOW the following: Food Hygiene Rating (Wales) Regulations 2013

The consultation document asks for comments on regulations which set out the detail of the statutory Food Hygiene Rating Scheme. Consultation period: 27/03/2013 – 21/06/2013

We wanted our producers, who are the people on the front line that are affected by wag’s latest food brainstorm, to have a chance to raise their feelings on the Food Hygiene Rating Scheme.

Delighted to get some feedback from our BOW and this is a short summary, no producers will be mentioned as that is the whole point of welshfoodbites, you can air your views, you can rant and rave, you can also praise too, but all your comments are confidential. I don’t care if we have hundreds who wish to be known as producer or trader that is fine. It is your opinions that are needed because as we are finding so many of you are thinking the same, but many of you are afraid to air your views officially through wag or food organisers because of repercussions. Well I hope I’ve taken that fear away from you and can assure you that the only people getting the backlash from wag are Welsh Country.

Anyway back to food hygiene. The concern amongst our BOW is that the information given to the consumer, our general public regarding the Food Hygiene Rating, is misleading. Let me explain, if you asked the man/woman in the high street, what do they believe ‘hygiene’ means, I am convinced that most of them would state ‘cleanliness’ as the obvious reply, that’s the first thing that comes into their minds. However the rating is not only about cleanliness, it is very much about completing the necessary paperwork demanded by the Agency.

All business’ have a responsibility to ensure that the produce which they are selling is safe to eat and, that all aspects of safety are strictly adhered to. There should be the necessary paperwork to complete, but the consumer should be made aware that in addition to cleanliness, the necessary paperwork has to be undertaken and it is the paperwork that is the major part of the scoring. One producer was told by an environmental health officer that even if a business was spotlessly clean and showing care, if the SFBB booklet had not been completed, then that business would only receive a rating of 1. Now I you’d think this hard to believe, wouldn’t you? But when I hear this same tale many times I am horrified. Plus I’m hearing tales that Environmental Health standards between our counties makes this far from a level playing field for our BOW to operate on and if the general pubic knew what has happening they would also have no faith in this scheme.

Of course paperwork has to be part of the rating, in order to prove to the various bodies that the regulations are being adhered to. However it is very important that full information be given to the consumer of what the rating entails, at the present time I do not believe that this is happening and I’m so cross that wag come up with an idea but somehow fail to think it through fully, from all angles.

 

 

 
 

Food Questions

17 Apr

The team and I were having a chat this morning during a brief respite from proof-reading our M/June issue, the discussion was about the the large number of food questions we’d received in the office, in just one week. The questions came from not only our Best Of Welsh & Borders food producers, but from festival organisers too. The calls all begin with ‘hope you don’t mind me picking your brains, but you’re sure to know the answer’. Well if they’re advertisers with us and supporting Welsh Country magazine, then of course we do bend over backwards and do our to solve their problem, but some of them aren’t with us, but getting  10 out of 10 for cheek. Then we have to remind them that we support and help those that are with us and if they are not  then this is wag food’s telephone number, refraining from asking why they didn’t pester them first. As we no longer know who is left in the food department or their roles, that’s all do, bearing in mind that it has still cost us time and money.

What did raise a smile, but then grumble, was why are we often the first point of contact for food queries when it should automatically be the food department shouldn’t it? For any of our advertisers, our team know they are there to help and if we haven’t got the answer, we’ll still try and find it, as it’s one of our free add-on services, even though it feels like we are running wag’s unofficial food information centre. I’m sure if I was wag food, I’d want to know why questions aren’t being directed at them, the supposed source of knowledge and information, but perhaps they don’t realise they are not always the first point of call. If they can’t grasp why not, they only need to read welshfoodbites and see how much effort I have to make to get answers from them, bearing in mind I’m a journalist, which means in the UK at any rate, that I get prompt answers and great service. But allow me to offer further help, again for free, for wag to get further help on this, I suggest they need an image change, along with a reminder that without food producers and festival organisers not many wag food people would have a job, whilst a further reminder is that these very people pay their salaries. More food for thought here?

 
 

Tradestands For Royal Welsh Food Hall – Can You Afford To Go?

28 Mar

One of our Best Of Welsh & Borders producers kindly sent me through the application forms for the Royal Welsh Food Hall. For a single fronted stand the cost is £580, with vat it takes it to £696. For a corner stand the cost is £680, plus vat makes it £816.  I’m not 100% certain what prices were paid last year. I did post on last year’s event on 25th July, quoting prices of £750 & £900 inc. vat, but no offical confirmation that these were correct. I’ll try get confirmation so we get a better idea, year on year. For 2010 the information sent through to me showed a single fronted stand £355 plus vat and £405 plus vat for a corner stand. In 2011 prices I have show £600 plus vat which is £750 for a single fronted stand and £700 plus vat for a corner stand which is £875.

Regular readers and our Best Of Welsh & Border producers will know my views of RWAS , it’s not one of my favourite events. The  Food Hall in my view leaves a lot to be desired, despite wag paying a fortune for this new uninspired building and the regular payment they make to RWAS too.

I am assuming that the Farmers’ Market will run again this year; but I’ve not heard officially. I do hope that it is because it’s the only way that the smaller producers can avoid being excluded from the RWAS, purely because of the high tradestand prices. The downside is that the market cannot take a huge number of stands, so that again disappoints some. At last year’s Winter Fair, there was a Farmer’s Market in front of the Member’s new building, but again I’ve not been told if this will be running at the Spring Fair or RWAS itself. That idea was good, but there were flaws in the execution and organisation that need improving. But my moan is s if visitors to RWAS cannot get local food easily, then wag food, along with wag itself are not doing their jobs properly. With all the pomp that RWAS comes with, surely this should be wag’s duty to showcase Welsh food. Wag should be bending over backwards to find ways to encourage as many micro and smaller producers to attend as possible. The reason this doesn’t happen is that high stand prices in the Food Hall literally price them out of that market. So it’s down to wag to find these guys alternatives that will allow them to attend too. It’s so easy for wag in their ivory towers not to think of the added costs for producers, apart from producing their food, extra staff, transport, somewhere to stay, it’s a long list of add-ons. But that is fine if they are taking lots of money, but paying out so much money for the Food Hall is not an option for many.

I’m sick and totally fed up of going around the Food Hall and seeing ‘producers’ who often for example only have a token greenhouse in Wales, yet this still qualifies them to get into the Food Hall, even though their reasons for attending is to make supermarket contacts and direct visotrs to supermrkets to by their produce. If this is the game wag food has to play, fair enough, but don’t neglect the micro and small producers. I’m realistic enough to know that some of or micro producers will never, ever want to grow their business, so much so I now dub them ‘pin-money producers’ but take those out of the scenario and we still have a raft of super producers that really need some support. What hope have this group of producers of growing their businesses if wag continue to take this negative attitude year after year? We all know what happens to acorns if they are nutured – but can’t  wag food do this for our micro/smaller producers?

 

 
 

New Head Of WAG Food

22 Mar

Had this lovely, but annoying comment emailed directly through to me from one of our Best Of Welsh & Borders producers, a regular visitor to welshfoodbites. Having read the post on 19th March, titled, New Head Of Food – Seemingly It’s Still A Secret, they decided to do their own investigation by visiting wag’s website. Their amusing description was then of ‘faffing around trying to find ANYTHING’, our producer then finally hit on their Food page, which included an email address to contact the ‘Food team’. Our producer then copied and pasted the email and asked the question as to who was head of food. This morning their email bounced back, saying email is not valid. Our producer then checked once more the email details and all was correct. Our producer’s final comment – Email not valid says everything about WAG and food, I feel!

Well my final comment to wag, yet again, is that communication is the key, but waht message is this saying to anyone interested in Welsh food and trying to using your unfriendly website? Sadly I fail to find a way to get my communication message through to wag food and wouldn’t even bother trying any further with wag as a whole.

‘TIME, WASTE OF’ please re-arrange unless you too have run out of patience!!!!

 

 
 

Ruthin Produce Market Is No More

20 Mar

I’m looking forward to posting a positive post but so far I’m failing as another market bites the dust. I think this is the third market I’ve been told quite recently that has now ceased trading. This time it’s Ruthin Produce Market, which not too long ago relocated to the Ruthin’s original market place, Market Street. My grapevine tells me that this was a very good quality market, with some great producers. Sadly it is one of quite a few markets that haven’t visited. I’m told that Ruthin market has closed because the volunteers just found it too much additional work for them. That’s a real shame because a few more volunteers could have lightened their workload, but seemingly that couldn’t be sorted. This is quite a common problem with producers. There are quite a large number that complain a lot, but not many will put in the extra work needed to keep these volunteer-run markets going. The general excuse is that they’re too busy, but the result is more markets closing will hit their pockets and make life even tougher that it already is.

Make no mistake I’ll continue to push and work hard for our producers with us on Best Of Welsh & Borders. But there is no way I can say I enjoy hitting my head continuously on the wag wall. I’ve never been backwards in coming forwards, telling our producers if I think they have got it wrong. Honesty is the best policy isn’t it? I’ve always tried to be constructive, becasue I think that’s the best way to win an arguement. It’s how I try to work with wag too, but as you gather by welshfoodbites, that’s not easy either as I hit brick wall after brick wall. At the end of the day Welsh Country magazine is the strongest food title Wales has and after all these years if we cannot work together to improve the lot of food producers, then something is seriously wrong.

In my book, anohter market closure is a disaster for the genuinely micro/small producers who are so reliant on markets and festivals to sell their produce. As I understand it our Welsh markets are run by a mix of councils, of course with staff we pay for, but many others like Ruthin are totally dependent on volunteers. Now as if this market folding isn’t bad enough, let’s just give a thought to Ruthin itself and the loss this will be to the local shop traders too. I remember visiting the monthly held Mumbles Local Produce market and after the market wound down I spent a few hours in the town chatting to local shopkeepers asking them their view of the market. They were unanimous in saying they loved their local market, their only wish was that it was weekly not monthly!

I have never had a clear idea on a practical level, how the £800k fork2fork campaign was going to help farmers’ markets, which  was one of the project’s roles along with box schemes and farm shops. But my view has not changed in that I don’t think it worked. So dear reader, with this project now extended for another year, plus a further £100k in their kitty, £43,761 of which will be spent on additional activity for the website and some further information circulation, have you any need to worry about the future of markets, box schemes and farm shops?

Answers not on a postcard please just post or email me direct if you prefer. But your identity on this site will remain confidential, you have my word.

 
 

Supply Chain Efficiencies Scheme

06 Mar

On 28th January I posted giving you the news that Fork2Fork had received additional funding for their project. Just to recap for you, Fork2Fork are allowed, under the Supply Chain Efficiencies Scheme, SCES, to ask for an extension. So to translate that into simple language, FBA/Fork2Fork are allowed to go back to SCES and ask for extra cash. All that they are required to do is come up with a project of their own design and deliver it against aims and objectives that they have set themselves. Sounds easy-peasy from where I’m sat, or should I say easy extra money.

I’ve been told that FBA/Fork2Fork are in receipt of an additional £55k for the second national conference, which I’m told was  delivered in 2012, but I thought it took place at the Winter Fair in 2011. Could there possibly have been two conferences? Now how many of you attended and think £55k is a fair and realistic sum for fork out, sorry poor pun, for a conference in Wales. Then there was a further £43,761 for additional activity for the website, along with some further information circulation and an extension to the independent evaluation as the project will now run over a longer period.

In my quest to get wag to focus on value-for-money, my bone of contention with this is how FBA/Fork2Fork managed to persuade the SCES that a further £43,761 is worthwhile funding for a website which has diabolical rankings? Would anyone being of sound mind and not forking out - sorry can’t resist another pun - spending their own money, think this a sensible spend? Does the Welsh Government need a sharp reality check that value-for-money is vital?

To add some balance to this silly saga, I’m not the first person to raise the subject of Fork2Fork website rankings, but that person didn’t make much progress getting a sensible response either.

Figures can’t lie so I have just been onto Fork2Fork and checked their rankings through Alexa, which are: 6,665,342, welshfoodbites is: 338,306 and welshcountry is 328,504 as the lower figure means the higher ranking I think that is proof, if further proof were needed, which sites is working. Any guesses for working out which one is funded could claim a prize if one was offered!!!!

Having said that, I am totally surprised and furious that I’ve now had a second meeting to discuss SCES, cancelled by wag, both at the 11th hour. Proof that I’m not important with wag, I think that probably goes without saying doesn’t it? But I’m now being told to talk to the press office, yes guys, the press office that in the past has refused to answer any of my questions!!

So from an Freedom Of Information Act question sent through at the end of November, I’m no further forward getting my questions answered. A game of smoke and mirrors, having to jump through wag hoops, trudge through treacle, wasting more and more of my time,  stick any label on this that you wish, but it is not an acceptable situation and I’m far from happy.

 

 
 

Food Festival Funding for 2013

24 Jan

I’ve been getting so many calls and emails through asking me to give them an update on food festival funding for this year. Well dear readers if I had any news, I would have thought you’d have known that it would have been sent around our Best Of Welsh & Border producers within the hour of us getting it and certainly posted, all beinbg well, within the day. The reason this hasn’t happened is – I know nothing!’

I’ve suggested that those who are seriously beginning to panic ring wag direct and I’ve given the number and a person to contact. Whether any follow through with that course of action I’m not sure because the organiser’s fear is that they’ll be listed as trouble-makers. I can understand their concern but there is nothing else I can do to help on this one. I have suggested to wag time and time again that it is only fair that organisers are told at the end of the year if they have funding for the following year and how much. Surely that’s the only fair way to operate, isn’t it? More so when many people running festivals are volunteers. I cannot see how wag can spout of the importance of food festivals and treat people like this.

Eventually each year I do get a press release with details of the funded festivals and a Welsh Government spokesman is usually quoted as saying how important food festivals are to the Welsh economy and such a boost for our tourism. Yet despite this regular statement the food festival budget continues to be chopped, so if there is any logic there then I think I’m missing it.

I understand that the Supply Chain Efficiencies Scheme states that in its last year of current funding that it will fund 31 exemplar food festivals. Now I am assuming my information is correct on this, but of course will accept being corrected. Where my worry lies is who decides which 31 festivals are classed as ‘exemplar’. I suppose it’s obvious that Miller’s report will be used in part or in full, or otherwise why was it commissioned? Ok, I can answer that myself as I’m sure you can. But I am concerned about food festivals as I’ve always seemed to have a very different set of criteria for judging a worthy festival.

You have my word that as soon as this information is sent to me then it will be circulated. I know this is causing some of you great concern and my sympathies are certainly with those early running as many smaller festivals cannot proceed without this much needed funding. Wag with the Miller Research survey have got some organisers worried as they are often told they should be self-funding – well dear readers fear not with that argument, because if Abergavenny, Cardiff and Conwy, wags top three supported festivals are still unable or unwilling to support themselves, then this self-funding argument doesn’t stack up does it?